Privacy policy

PAUSE is designed to keep sensitive wellbeing content on your device. This policy explains the small amount of data used by the website and optional purchases.

Who is responsible

The controller responsible for processing personal data under the EU General Data Protection Regulation (GDPR) is:

Christian Göbert (CG-Applications)
Birkenau 2a
22087 Hamburg
Germany
Email: service@cg-applications.com

Full provider details are in the imprint.

Data stored by the iOS app

Your warning signal, plan, prepared sentences, feelings, reflections and session history are stored locally with iOS file protection. PAUSE v1.0 has no account or cloud sync for this content, and it is excluded from device backups. If you delete the app or its local data, or lose or replace your device, this content cannot be recovered. Restore purchases restores Pro access, not your personal content.

Purchases

If you purchase PAUSE Pro, Apple processes the payment and RevenueCat processes the technical purchase status needed to unlock or restore Pro. They do not receive the content of your resets. Their processing is governed by their own privacy policies.

Optional installation-based product analytics in the iOS app

PAUSE does not start PostHog product analytics unless you explicitly turn it on in the app. If enabled, PostHog receives persistent random installation and device identifiers plus coarse interaction data such as onboarding steps viewed or completed, buttons used, reset phase, elapsed time and whether the app moved to the background. This data is pseudonymous, not strictly anonymous. PAUSE does not send your warning signal, plan, prepared sentences, feelings, reflections, session notes or other free text to PostHog. Person profiles and session replay are disabled.

This information is processed in PostHog's European Union region and retained for up to one year. It is used only to improve the product. It is not used for advertising, sold, or used to track you across other companies' apps and websites.

Optional product analytics is off by default. You can turn it on or off at any time in the app under Settings → Privacy & Legal. Turning it off stops future collection and removes locally queued analytics plus the PostHog installation identifier from your device. Events already uploaded stay with PostHog until its one-year retention period ends. Choosing “Delete all local data” in PAUSE also turns analytics off and performs the same local cleanup.

Waitlist

If you join the website waitlist, PAUSE stores your email address, whether you requested TestFlight access, your browser locale and which first-party form you used, when you submitted the request and the version of the signup notice. If email ownership is confirmed, PAUSE also records when that confirmation occurred. This is used only to send the launch or beta message you requested. The lawful basis is your consent.

The waitlist is stored with Supabase in the European Union. It is not sold, used for advertising or combined with analytics data. You can withdraw consent or request deletion by replying to a PAUSE email or contacting service@cg-applications.com.

To protect the waitlist from automated abuse, the website service briefly processes your network address and creates a daily, pseudonymous token for your network. PAUSE stores that token with request counters, separately from email addresses. The application does not store the raw network address or send it to Supabase. These counters expire after their short request window or at the end of the UTC day; expired entries are removed on the next submission or a maintenance cleanup. The hosting provider may also process security logs as described below. This abuse protection is used to keep the service secure, not for analytics or advertising.

Support messages

If you contact PAUSE support, your email address and the information you include are used to respond, investigate problems and keep the service safe. The support form prepares a message in your email app; it does not submit or store the message on this website. Please do not include sensitive health information, passwords or payment details.

Support correspondence is retained only while it is reasonably needed to resolve the request, maintain necessary business records or meet legal obligations. It is not used for advertising or sold.

Website and analytics

The website uses Vercel Web Analytics to count page views in aggregate. It is cookieless, does not track you across other sites, and does not build a profile of you or your device — it cannot be used to identify who visited. The website does not use advertising cookies, behavioral analytics or cross-site tracking. Basic infrastructure logs may be processed temporarily by the hosting and database providers to operate and secure the service.

Legal bases

Purchases and restoring PAUSE Pro are processed to perform your contract (Art. 6(1)(b) GDPR). Optional app analytics and the waitlist rely on your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time with effect for the future. Support messages are processed to answer your request (Art. 6(1)(b) or (f) GDPR). Abuse protection, security logs and aggregate page-view counts rely on our legitimate interest in operating a secure and reliable service (Art. 6(1)(f) GDPR).

Some of the providers named above are based outside the European Union, for example in the United States. Where their processing involves a transfer of personal data, it relies on the safeguards the provider offers, such as the EU–US Data Privacy Framework or the European Commission’s standard contractual clauses.

Retention and your rights

Optional installation-based app analytics events are retained for up to one year. Waitlist records are deleted after the launch communication and any necessary follow-up period. Depending on where you live, you may request access, correction, deletion, restriction, portability or withdrawal of consent. Contact service@cg-applications.com or use the PAUSE support page.

Where processing relies on legitimate interest, you may object to it. You also have the right to lodge a complaint with a data protection supervisory authority, in particular in the EU member state where you live or work, or where you believe an infringement occurred.

Children and safety

PAUSE is not directed to children and does not knowingly collect children’s information. PAUSE is a self-regulation and decision-support tool, not therapy, medical treatment or an emergency service.

Changes

Material changes will be reflected on this page with a new update date.

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