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PAUSE
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How can we help?

Send a question, report a problem, or share feedback about PAUSE. Your message goes to service@cg-applications.com.

If the form is unavailable, email support directly.

This opens your email app with the details filled in. Nothing is sent until you review and send the message there. Please do not include sensitive health information, passwords, or payment details.

A few things you can try first

  • If a Pro purchase is missing, open PAUSE and use Restore purchases on the purchase screen. This restores Pro access, not saved preparations, reflections or history.
  • Your personal PAUSE content stays on your device and is excluded from device backups. It cannot be recovered after deleting the app or its local data, or if the device is lost or replaced.
  • For a bug, include your iPhone model, iOS version, and what you were doing when it happened.
  • For billing, cancellation, or refund requests, use Apple’s billing support because Apple processes App Store payments.

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